The PolyNetwork hack left many rMETIS holders in uncertainty, but we’ve been working hard to ensure that all affected users are able to redeem their rMETIS tokens safely. Today, we’re proud to announce the launch of a new and improved website designed to make this process smoother, more secure, and transparent.
Step-by-Step Guide to Redeeming rMETIS for METIS
Step 1: Visit the New Redemption Portal
Navigate to the new website: Redemption Portal. Ensure you are using the official link to avoid phishing attempts. Click Here To Visit Portal.
Step 2: Connect Your Wallet
Supported Wallets: Metamask, WalletConnect, and other popular wallets are supported.
Make sure your wallet is connected to the Metis Andromeda network to proceed.
Step 3: Verify Your rMETIS Holdings
Once connected, the platform will automatically verify your wallet’s rMETIS balance.
If you encounter any issues with the balance verification, ensure that you are using the correct wallet or contact support for assistance.
Step 4: Initiate the Redemption Process
Click the “Redeem” button to start the conversion process.
The system will calculate the equivalent amount of METIS tokens based on your rMETIS holdings.
Step 5: Confirm the Transaction
Review the details of the transaction, including the number of METIS tokens you will receive.
Once everything looks correct, approve the transaction on your wallet.
Step 6: Wait for Transaction Confirmation
Your transaction will be processed on-chain. Once confirmed, you will see the METIS tokens reflected in your wallet.
Step 7: Ensure Security
After completing your redemption, consider moving your tokens to a more secure wallet if you plan to hold them long-term.
Who Is Eligible?
This process applies to rMETIS holders affected by the PolyNetwork exploit. If you held or acquired rMETIS tokens as part of the remediation plan after the hack, you are eligible to redeem these tokens for the native METIS tokens through our new platform.
Key Features of the New Redemption Platform:
Enhanced Security: The new site has advanced security protocols to protect your assets during the redemption process.
Simplified User Experience: An intuitive interface ensures you can quickly and easily complete your redemption.
Real-Time Support: Get assistance at any point in the process with our live support system.
On-Chain Transparency: Full on-chain verification for every transaction, ensuring complete transparency.
Common FAQs
1. Can I redeem rMETIS for other tokens?
No, the current redemption process only supports exchanging rMETIS for METIS tokens.
2. What if I encounter issues during the process?
Our team is here to help! Use the live chat feature on the redemption portal, or email our support team at support@metis.io.
3. How long will this redemption process be available?
There is no immediate deadline, but we recommend redeeming your tokens as soon as possible to ensure timely recovery.
Final Thoughts
We understand the frustration caused by the PolyNetwork hack, and we are committed to ensuring that every rMETIS holder is fairly compensated. Our new platform is designed to make this process as seamless as possible, and we thank you for your continued patience and trust in the Metis ecosystem.
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